Customer Screening

Pinpoint customer risk with precision

Screen against global watchlists, including sanctions lists, politically exposed persons (PEP) databases, and adverse media. Hawk cuts false hits, allowing you to better understand risk while maintaining a smooth user experience for new and existing customers.

Product Highlights

Catch client-related risks without the alert backlogs and fatigue

• Fine-grain fuzzy matching: Catch customer risks with precision by screening any customer field with custom weighting, rule-by-rule.
• Flexible list management: Easily add or remove lists without IT involvement and control which rules apply to each list.
• Past decision recall: Don't review unchanged hits—remember past analyst decisions so alerts are only generated when customer or list data changes.

AML Customer Screening Software

Fast, flexible screening

Screen global watchlists and negative news efficiently.

• Batch API, real-time API, and on-demand screening
• Coverage for individuals and organizations
• Integration with common sanctions, PEP/RCA, and adverse media watchlists
• Self-serve fuzzy matching configuration and tuning
• Click-of-a-button hit dispositioning
• Confirmed screening results reflected in [Customer Risk Rating](/content/our-products/customer-risk-rating "External link, opens new window"/index.html)

The Hawk Difference

Discover how Hawk raises the bar for PEP and sanctions screening

The Traditional Way

• Long backlogs and analyst fatigue due to high false positives
• Generic algorithms, not purpose-built around screening use cases
• Hardcoded, IT/external support-managed list integrations
• One-size-fits-all approach that doesn’t reflect local regulations
• Outdated user interface with fragmented information and high friction
• Too frequent or too infrequent screenings

The Hawk Way

• Low false positives thanks to past decision recall
• Proprietary fuzzy matching algorithm with granular rule-specific tunings settings
• Flexible list management
• Multi-tenant structure that supports regional regulations
• Simplified, unified view of relevant risks so you can review and close an alert in just three clicks
• Screening as data changes to capture risks early

See our customer screening in action

Awards & Recognition

Leading the industry forward

Learn how Hawk's AI-fueled technology is driving the future of AML & CFT, according to software analysts and industry experts.

Use Cases

Manage risk effortlessly across the customer lifecycle

• Customer Onboarding
• Routine Screening
• Ad Hoc Screening

Customer Onboarding

Verify new individual and corporates against global sanctions, Politically Exposed Persons (PEPs), and adverse media lists at account opening.

Routine Screening

Continuously monitor your customer base with scheduled, time-based reviews.

Ad Hoc Screening

Conduct targeted checks when needed, in response to new applications, specific requests, or changes in customer risk profile.

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• Improving investigations
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Frequently Asked Questions

How does fuzzy matching improve customer screening accuracy?

Fuzzy matching is a mathematical technique used to identify non-exact matches between a customer's name and a sanctions list. It accounts for common data discrepancies such as misspellings, phonetic similarities (e.g., "Stephen" vs. "Steven"), name inversions, and the use of nicknames or aliases.

What is the difference between Batch Screening and Real-time Monitoring?

• Batch Screening: Typically performed during the initial onboarding process (KYC) or at scheduled intervals (e.g., monthly). It checks your entire database against updated PEP and sanctions lists.
• Real-time (Continuous) Monitoring: A more proactive approach where the system screens names against updated lists the moment a change occurs in a global database.

Which global lists should an AML screening software cover?

A robust customer screening solution must provide coverage for major international and regional watchlists to ensure global regulatory compliance. At a minimum, this should include:

• Sanctions Lists: OFAC (US), HM Treasury (UK), EU Consolidated List, and UN Security Council.
• PEP Lists: Politically Exposed Persons (Levels 1-4), including family members and close associates (RCA).
• Adverse Media: Screening against global news sources for involvement in financial crime, even if the individual is not yet on a formal sanction list.

How do you reduce false positives in PEP and Sanctions screening?

High false positive rates are the primary "pain point" in AML operations. Reducing them requires more than just name matching; it requires secondary data validation.

Request a demo

Stop 2X more threats with 50% less effort with Hawk. Request a demo with one of our product experts and find out if Hawk meets your business needs.